1. Provider and scope
These terms apply to contracts with MDH Group, owner Carsten Emde, Holunderweg 8, 26209 Hatten, Germany, for the digital products and services specified in each case.
2. Formation of the contract
Product presentations generally constitute invitations to place an order. The contract is concluded after completion of the intended ordering process and acceptance or provision. Input errors can be corrected before submitting the order.
3. Prices and payment
The prices, billing intervals and tax information shown at checkout apply. Payments are processed using the payment methods offered there.
4. Provision
Digital content, software, access credentials or license keys are provided electronically. The customer must provide suitable technical requirements and a reachable email address.
5. Customer obligations
Access credentials and license keys must be treated confidentially. Content and data may only be processed where the customer is authorized to do so. Violations of law or rights, misuse and circumvention of technical protection measures are prohibited.
6. Third-party providers
Individual functions may require separate accounts, API keys or contracts with third-party providers. Their costs and terms are not part of the MDH contract unless expressly stated otherwise.
7. Availability, maintenance and updates
Temporary restrictions due to maintenance, security, technical faults or third-party providers may occur. Updates are provided according to the applicable contract and license model. Entitlement to specific future functions exists only if expressly agreed.
8. Warranty and liability
Statutory rights regarding defects apply. We are liable without limitation for intent, gross negligence and damage resulting from injury to life, body or health. In cases of slight negligence, liability is limited to foreseeable, contract-typical damage resulting from breach of essential contractual obligations. Mandatory liability remains unaffected.
9. Term and termination
Term, renewal and termination are governed by the respective offer. Statutory withdrawal rights remain unaffected.
10. Consumer dispute resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board unless required by law.
11. Final provisions
German law applies, subject to mandatory consumer protection provisions. The UN Convention on Contracts for the International Sale of Goods is excluded. Invalid provisions do not affect the validity of the remaining provisions.
12. Product-specific service
self-installable content, social media, editorial and community platform
13. Product-specific responsibility
BASIS and PRO are provided for one company; AGENCY enables separate client areas according to the edition. The customer is responsible for their own AI, social media, email and other third-party access, including costs and platform compliance.